It’s obvious that the way consumers nowadays engage with businesses has changed. According to Harvard Professor Shoshana Zuboff, “every century or so, fundamental changes in the nature of consumption create new demand patterns that existing companies can’t meet unless they applied imagination to see beyond what they’re selling today” (Forbes, 2014).
Companies need to be aware that consumers are always connected, very opinionated, value conscious and they seek authenticity and require immediacy. These factors will change the way businesses attract new customers. Below is an infographic from Forbes about Mike, your typical customer in 2015.
It is not uncommon for many enterprises to hit on problems during an ERP implementation project. The project can either go over budget, surpass the expected time frame, or simply fail altogether.
I recently stumbled upon a great article, called ‘Top Barriers to ERP Success’ on IT Toolbox by author Rick Cook, on the barriers to ERP implementation success. In this article, the top barriers were taken from a survey done by Deloitte Touche, Tomatsu CIO.
ERP implementation success depends on a variety of factors and either all or one can affect a project as complex as this one.
However, more and more smaller companies are receiving directives from large retailers informing them to implement EDI out of necessity to continue a business relationship. Read more
y management solution, eliminating common mistakes many executives don’t think twice about, such as inaccurate inventory tracking, excessive inventory, improper use of spreadsheets to track inventory and a lack of a backup plan and solution. All of these can add to expenses, increase human errors, affect sales and in turn customer service. Therefore, now that you know that efficient inventory management can increase profits, what do you do next?Unfortunately, many organizations today still do not have a solid plan of action and backup solution in place in case of disaster. Natural disasters and hardware malfunctions occur more often than we think and can have devastating consequences on the organization, such as data loss, business interruption, loss of revenues, etc. Many executives don’t ever believe something like that can ever happen to their business, until it’s too late.
I have written many articles on this topic and have gone on to explain the benefits of implementing a Business Continuity plan. Don’t hesitate to take a look at these for more information on how to secure your data.
Enterprise Mobility and Mobile Commerce have been trending topics in recent months. Many of the larger enterprises have made the changes necessary to stay up-to-date and ahead of the game. However, many small businesses are still not satisfied and convinced by the statistics popping up everywhere about the importance of mobility in the business.
An e-Commerce Store is an online retail of goods and services. In recent years, it has become the most convenient way for consumers to browse, shop and buy from their favorite retailers (Click to Tweet). However, statistics keep being published showing only a very low percentage of Canadian small and mid-size enterprises having an e-Commerce site.
