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Business Continuity: How to Avoid Downtime and Data Loss

Business Continuity: How to Avoid Downtime and Data Loss

How can businesses restore their backup data without incurring downtime and loss? Let’s quickly go over a brief description of a Business Continuity.

What is Business Continuity?

A Business Continuity solution is the combination of the latest backup technology and advanced processes to will ensure the business continues as usual in case a disaster strikes. It comprises of a BDR hardware device, could be a really small depending on what’s needed. It can extract and backup complete computer systems, both on a virtual and a physical machine, and can store it on both on the equipment itself and in cloud storage.

The company will benefit from double security. If something happened to the real hardware device, the data could be quickly restored from the cloud.

The goal of business continuity is to reduce downtime and reduce recovery time so that business processes do not interrupt or stop.

The top causes of downtime

Let’s look at some common causes of downtime and the costs associated with this business interruption:

  1. Human error – accidental deletion/change to data continues to be a key driver for data loss, impacting productivity specially if workers must spend time repeating previous work.
  2. Ransomware attacks, malware, data corruption – data can be lost or damaged due to malicious cyber-attacks, or through hardware/software faults.
  3. Hardware failure – despite improving hardware reliability, laptops still last on average just 3 years, making data loss due to sudden hardware failure a reality.
  4. Hardware theft or loss – as the workforce becomes more mobile, it is more likely devices such as laptops are lost or stolen.
  5. Environmental events – we hear more and more about natural disasters and the impact they have on businesses. Whether it is fire, water damage, or a tornado, you need to put safeguards in place to protect clients’ business data.

It’s important to put your business’ security first, even if you think the chances of a disaster striking your company are unlikely, you never know what can happen. Eliminate data loss and downtime costs with a Business Continuity solution like QBR and get that peace of mind you always wanted.

Having a simple, secure, automated way to protect and recover business data can reduce the risk of data loss.

How to choose a Business Continuity Solution

Finding the right Business Continuity solution for your company isn’t always easy. However, if done correctly, your critical company data will be secure 24/7 and easily restorable in case of a disaster. Even if unexpected disasters, such as fires, floods, or simply equipment failures, are unlikely, your business should always be prepared for them.

Here are 5 key points to look for when selecting a Business Continuity solution:

1.      It should backup and restore files easily, with a simple and quick implementation process and a flexible upgrade policy.

2.      The solution should provide multiple recovery points, in order to go back in time and have the option to restore from any given backup. On top of this, these recovery points should be compressed and stored on its own hardware storage device.

3.      It should be able to export the backups as HyperV or Vmware files for deployment on any virtual environment.

4.      It should offer a quick and efficient “bare metal” restore; which is the process of restoring a complete “virtual machine” sitting on the local device into a physical machine.

5.      It should be a hybrid solution, that is based on virtualization, both on the local device and in the “cloud” (hybrid solution); this entails a backup done of a whole physical or virtual machine into one file and sent to the “cloud” after compression and encryption.

When selecting your Business Continuity solution, it’s also important to look at the specifications of the technology as well as the vendor. When you find a business continuity solution that has all of these key points and specifications, like the QBR solution, your business will be able to meet or exceed your Recovery Time Objective (RTO).

Do not risk your business! Choose the safest and right insurance to back up and restore your data with QBR.

Contact us today!

Total Data Protection Business Continuity Services

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Business Continuity Services for Complete Data Protection

When software experts mention the words “business disaster” or “disaster recovery”, many top business people think about natural, or weather, events, such as floods, hurricanes, fires, ice storms, earthquakes, tsunamis, wind storms, etc. These disasters can of course occur at a company and can have devastating repercussions, such as prolonged downtime, property damage, injuries and more. The likelihood, however, of such weather events are much less likely than technological and man-made events.

Technological and man-made disasters, including hardware failures, software malfunctions, user errors, security breaches, etc., can also have devastating effects on a business’ operations, causing downtime, data loss, lost productivity, lost revenue, delayed sales, increased expenses and more. One hour of downtime can cost companies anywhere between tens of thousands of dollars for small businesses to hundreds of thousands of dollars for large organizations!

It’s critical to know your Recovery Time Objective (RTO), which is your company’s maximum allowable downtime. How long can you go down and survive? If your RTO is seconds or minutes, then you better make sure you have a business continuity solution with off-site data storage.

Business Continuity ServicesMany businesses, without a proper business continuity and disaster recovery plan and solution, don’t recover from some disasters. So, before you think to yourself, “well we have beautiful weather here or we hardly ever get power outages, why should I pay for a Business Continuity Service?” – remember that your company is much more likely of falling victim to a ransomware attack, having an employee accidentally delete an important file or dealing with a malfunctioning server. No matter what sudden disastrous event occurs, you want to be protected. Ask yourself, is my company’s data worth risking? You may have gone the last 10 years disaster-free but can you truly guarantee that the next 10 years will also be free of crisis?

Business Continuity services for complete data protection

In our blog Business Continuity: A Much-Needed Insurance Policy For Your Data we mentioned the term “data insurance”. This is how our customers view their Business Continuity solution and service. They see it as an insurance policy in place to protect their company’s most important asset – their data! Companies are more and more willing to pay a monthly Business Continuity service fee to ensure that their data is 100% protected as well as easily and quickly recoverable. It’s useless to simply backup your data only to realize after a disaster struck that it takes DAYS to recover it all! Now that companies are using full management systems rather than keeping important information on paper, they realize the need for such a backup solution.

Don’t be Victim of Ransomware

QBR (Quick Backup Recovery) is a hybrid business continuity and recovery solutionWe all keep hearing about Ransomware. This type of security breach is currently a big problem for businesses, even individuals, all over the world. The likelihood of a company experiencing a ransomware attack is very high. This virus not only encrypts a company’s data but also demands payment for it to be unlocked. The governments discouraged victims from paying hackers since paying the ransom does not guarantee the release of their files.

There are many ways a company can fall victim to such a cyber attack. The most common are when computer users click on a bad link or download an encrypted email attachment. Other scams include phishing, baiting, quid pro quo, pretexting and tailgating.

Be prepared for any business disaster with Business Continuity

QBR NamtekQBR (Quick Backup Recovery) is a hybrid business continuity and recovery solution. It has the capability to store data both on premises and in the cloud. No human intervention is needed during backup. Virtual Machine snapshots are scheduled from the start at which point QBR can take snapshots at intermittent times throughout the day of the office servers and workstations to be stored on the QBR device as well as pushed off-site in the cloud. This off-site capability ensures optimal safety in case the QBR device gets damaged from a fire, flood, or other means on-site. During the restoration process, there are several options available to the business;

  1. File Restore: If the company needs to recover a specific file(s) from a specific VM taken at a specific time of the day
  2. Bare Metal Restore: If a company needs to restore a complete VM from the local device into a physical machine
  3. Export VM: If a company needs to restore the backup from the QBR device to HyperV or VMware format, so it can be deployed on a virtual environment.

With all of these options, a company’s data can be accessed almost immediately during a disaster. The whole point of a Business Continuity solution is to ensure a business remains operational, without any data loss, during a disaster.

Keep your business data safe from hackers and other disasters

It’s important to understand why total data protection is essential in today’s business world. Businesses are now run and managed with software systems so it’s important to ensure no downtime is incurred if something unexpected happens. Companies must not only protect themselves from natural disasters but also from technological and man-made events, which are much more likely of occurring. Reduce your risks with a Business Continuity solution and a solid disaster recovery plan.

When it comes to your business’ future, don’t take a chance! Look into the safest way to backup and restore your data with QBR.

Contact us today!

Total Data Protection Business Continuity Services

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Ransomware: Why You Should Care

Ransomware: Why You Should Care

Viruses extortionists (ransomware, cryptoviruses) work in a similar way: they block the user’s desktop, encrypt important documents and files saved on the computer, then delete the originals and demand a ransom. Typically in Bitcoin, so they can provide you with a key to unlock your computer and to be able to continue working and have access to your saved files. Often the creators of cryptoviruses have strict conditions for the terms of payment of the redemption. If the owner of the files does not fit within these terms, the key is deleted and it will be impossible for the user to restore the files.

Ransomware is the most massive and significant attacks of computer viruses in the world.

Here a chronology of the first viruses in history, as well as the largest-scale virus computer attacks.

In 1971, the first program in the world, which was able to independently reproduce copies of itself on a computer network, was created by the engineer of the American technology company BBN Technologies, Bob Thomas. The program, called Creeper was not malicious: its functionality was limited to self-copying and displaying the message: “I’m the creeper, catch me if you can!” A year later another BBN engineer, e-mail inventor Ray Tomlinson, created the first anti-virus that self-replicated on the network computers and deleted Creeper.

The first virus created in 1981 caused an uncontrolled “epidemic.”  This virus spread using a technique now known as a boot sector virus. A virus called Elk Cloner was created by a 15-year-old American high school student Richard Skrenta by infecting the Apple II operating system. The virus infected the magnetic diskettes and, after the 50th access to the infected media a blank screen appears and a joke poem message was displayed. In some cases, the virus could also damage the floppy disk.

The first malicious program Michelangelo that infected over 1 million computers worldwide appeared in 1991 in Australia was written for IBM-compatible personal computers (PCs) and the DOS operating system. Other information from the disk could be restored, but it was difficult for an ordinary PC user to do it. The creator of the virus remained unknown, some cases of program activation were recorded until 1997.

On June 2, 1997, Chen Ing-hau, a student at the University of Datong (Taipei, Taiwan), created the first version of the Chernobyl virus (“Chernobyl” or CIH – according to the first syllables of the author’s name). The virus infected computers with operating systems Windows 95 and 98, triggers on April 26 of each year, the anniversary of the Chernobyl nuclear disaster. The virus erased the boot sector of the hard disk and, sometimes, the BIOS data – the boot sector of the computer. In the latter case, it was required to change the chip on the motherboard or even acquire a new computer, since the old one was out of order.

It is estimated that more than 60 million PCs were infected worldwide, and the damage exceeded $ 1 billion.

On May 5, 2000, the world’s largest epidemic of computer virus began. Created by Filipino students Reonel Ramones and Onel De Guzman, the “worm” ILOVEYOU sent itself to all e-mail contacts of the owner of the infected PC and replaced most of the files with documents, images and music on copies of itself. Only in the first 10 days of the epidemic, the number of infected computers exceeded 50 million. To protect themselves from the epidemic, many government agencies around the world have temporarily disconnected e-mail. The total damage was subsequently estimated at $ 15 billion. The Philippine police quickly found the creators of the virus. However, they went unpunished due to the lack of an article in the local criminal code providing responsibility for computer crimes.

On September 2010, the Stuxnet virus hit the computers of employees of the nuclear power station in Bushehr (Iran). It created problems in the functioning of centrifuges of the Uranium Enrichment Complex in Natanz. According to experts, Stuxnet was the first virus to be used as a cyber weapon.

Danger of Ransomware

On May 12, 2017 a significant number of computers with Windows as operating system were attacked by a virus-extortionist WannaCry. The virus encrypts user files so that they cannot be used. For decrypting the data, the attackers demanded $ 600 in the crypto currency of bitcoin.

According to Europol, the attack affected more than 200,000 computers across 150 countries. The four most affected countries were Russia, Ukraine, India and Taiwan according to Kaspersky Lab.  The attack, in particular, affected the National Health Service hospitals of Great Britain. Up to 70,000 devices including computers, MRI scanners, blood-storage refrigerators, and theater equipment have been affected. Cyber risk modeling firm Cyence estimates the potential costs from the hack at $4 billion.

Don’t Miss: The Dangers of Ransomware & How To Overcome A Cyber Attack

On June 27, 2017, from the attack of a new variant of Petya Ransomware many of large organizations have suffered in multiple countries, but especially in Ukraine and Russia.

The Petya virus spreads through links in e-mail messages and blocks the user’s access to the computer hard drive, demanding a ransom of $ 300 in bitcoins. This is similar to the malicious program WannaCry. During this attack, the radiation monitoring system at Ukraine’s Chernobyl Nuclear Power Plant  went offline. Some Ukrainian ministries, banks and metro systems were also affected. It is said to be the most destructive cyberattack ever.

The Business Continuity Solution to Ransomware

The best solution to protect your data and company from a different type of cyberattack is QBR (Quick Backup Recovery) Business Continuity Service, powered by Datto and provided by Namtek Consulting Services.  QBR entails on-site real-time data and machine backup through virtualization as well as off-site backup to the cloud. This hybrid solution allows for quick recovery during a disaster with no downtime or data loss. For more information about the latest solutions in Backup and Recovery visit us at: Quick-Backup-Recovery.com

dont-be-the-next-victim-of-a-ransomware-attack-qbr

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Business Continuity Services for total data protection

Business Continuity

After consulting with many business owners, I realized that when software experts mention the words “business disaster” or “disaster recovery”, many people are thinking of natural phenomena, or weather events, such as floods, hurricanes, fires, ice storms, earthquakes, tsunamis, windstorms, and so on. Of course these disasters can affect a business, and they can have devastating repercussions, such as extended downtime, property damage, even loss of revenue and more. The probability, however, of such meteorological events is much lower than that of man-made technological events.

stopping time QBR

Technological and human disasters, including equipment failures, software malfunctions, user errors, security breaches, etc., can also have devastating effects on a company’s operations, resulting in downtime, lost data, lost productivity, lost expenses and more. One hour of downtime can cost companies thousands of dollars for small businesses and hundreds of thousands of dollars for large companies! It is essential to know your maximum downtime (RTO Recovery Time Objective) for your company. How long can you stop and survive? If your RTO is in seconds or minutes, it’s best to make sure you have a business continuity solution with off-site data storage.

Many companies, without a Business Continuity and a disaster recovery plan, many companies fail to recover from disasters. So, before you think to yourself, “we have great weather here or we almost never have power outages, why should I pay for a Business Continuity ?” – remember that your business is more likely to fall victim to ransomware, have an employee accidentally delete an important file or deal with a failing server. No matter how sudden and disastrous the event, you want to be protected. Ask yourself: is my company’s data worth the risk? You may have made it through the last 10 years without a disaster, but can you really guarantee that the next 10 will also be crisis-free? Your employees are human, they can make mistakes.

Ransomware attackers don’t care who you are or how big your company is, they attack everyone. We can never be too sure when a server will fail. There are no certainties, which is why it’s important to have a disaster recovery plan and a Business Continuity Service to guarantee TOTAL data protection, so you can get up and running quickly and easily. It’s not worth risking your company’s reputation and operations.

In our previous blog , we mentioned the term “data assurance”. This is how our customers see their Business Continuity Solution and service. They see it as an insurance policy in place to protect their company’s most important asset – their data! Companies are increasingly willing to pay a monthly fee for Business Continuity Services to ensure that their data is 100% protected and easily recoverable.

There’s no point in simply backing up your data only to find that after a disaster it takes DAYS to recover everything! Now that companies are using comprehensive management systems rather than keeping important information on paper, they are realizing the need for such a backup solution. They are also relying less on those outdated and obsolete tapes and drives to back up their data, and more on hybrid cloud backup.

Lately, we’ve been hearing a lot about “Ransomware”. This type of security breach is currently a big problem for companies, and even individuals, all over the world. The probability of a company suffering a ransomware attack is very high.

In 2016, the US and Canada jointly issued an alert, warning businesses and individuals of “the recent increase in extortion attacks that infect computers with viruses known as ransomware.” This virus not only encrypts a company’s data, but also demands payment to unlock it (Reuters, 2016).

The alert informed people that some of the consequences of ransomware attacks include “loss of information, disruption of current operations, expenses to restore access to company systems and damage to corporate reputation”. Governments have also discouraged victims from paying the pirates, since paying the ransom does not guarantee the release of their files. All it guarantees is that the pirate receives the money and, in some cases, their bank details. (Reuters, 2016)

Ransomware continues to dominate in 2017, with small and larger companies still paying millions of dollars to unlock their encrypted.

There are many ways in which a company can fall victim to a cyber attack. The most common are when computer users click on the wrong link or download an encrypted attachment. Other adulterations include spinning, baiting and heeling.

It’s important to understand why total data protection is essential in today’s business world. Businesses are now run and managed with software systems, so it’s important to ensure that there are no service interruptions in the event of the unexpected. Companies need to protect themselves not only against natural disasters, but also against man-made technological events, which are far more likely to occur.

Reduce your risks with a Business Continuity solution and a solid disaster recovery plan. Contact us today!

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Ransomware Detected!

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Business Continuity: A Much-Needed Insurance Policy For Your Data

This post was updated to reflect current trends and information.

When we think about insurance policies, many of us think of the most common ones, such as health insurance, life insurance, automobile insurance and property insurance. We all know that the point of having any insurance policy is to protect your most important assets. For a company, what can be considered as important? I’d say their sensitive data! This is why I strongly urge business owners to have, what I like to call, “data insurance”.

“Data Insurance”

data-InsuranceWhat is “data insurance”? To our team at Namtek Consulting Services, it is a company’s Business Continuity and Disaster Recovery solution and plan. All of our customers, using our QBR Business Continuity solution and service refer to their monthly fee as their data’s insurance policy. They know that no matter what happens, their data is protected and easily recoverable. They are provided with real-time backups, email confirmations ensuring that all backups taken were successful, and quick recovery methods for their data during any crisis or disaster. Please don’t get this mixed up with those old backup tapes and drives. Read how Business Continuity differs from traditional backup and recovery methods.

To learn how Business Continuity works, check out these short videos on YouTube.

What do companies have to protect their data against?

There are many causes for data loss and downtime, which can include human error (accidental deletion of files or folders), natural disasters (fires or floods), power outages, hardware or software malfunction, and much more.

Ransomware

Another big threat to a company’s data is Ransomware Cyberattacks. This is considered as a growing concern in the today’s business world. Ransomware attacks are when hackers threaten companies (and even individuals) by holding their valuable data hostage and asking for a ransom in order to release their data back to them. Ransoms for individuals are usually around $500 USD but can go much higher for companies.

The ransom, in most cases, isn’t even the biggest problem to these companies. It is the downtime that they experience during this whole ordeal. Employees don’t have any access to the company’s data until they pay the ransom, causing operations to stop. By the time management opens up a bitcoin account, pay the ransom and receive the code to unlock their files from the hackers, a few days could have passed. Time is money. For many companies, this downtime could add up to a much higher dollar amount than the ransom itself.

Therefore, it’s critical to understand that ransomware affects companies in two major ways:

  1. The ransom itself, which can be upwards of tens of thousands of dollars for businesses.
  2. Downtime!

Unfortunately, the number of ransomware attacks has been increasing; hackers are realizing that not only can they target individuals, with a $500 USD ransom, but they can target all kinds of businesses, hospitals, universities, etc. in which they know the data at these places is considered to be extremely valuable to them. For Universities that do world-class research, like the University of Calgary, a higher ransom will be requested. Remember, hackers have no moral standards. They can increase the ransom as they please.

More and more, news outlets report successful ransomware campaigns that happen to individuals as well as companies, hospitals and universities.

Read: 2017-2019 Ransomware statistics and facts

 CBC News released a story about a ransomware victim who got his home computer seized by a malicious malware program and was asked to pay $800 CAD to get the code to unlock his files. He paid it right away because all of his family photos and wedding photos were held hostage.

The success rate of these cyberattacks are high due to the fact that hackers can’t get caught and they are continuously adapting to changing environments by altering the malware. On top of it, many people don’t think they’ll be a victim until they are, so they ignored expert advice to implement a Business Continuity solution and draw up a Disaster Recovery plan.

I’m here to tell you that, as a business owner, you definitely need to seek out security measures, like QBR Business Continuity, that will protect your data from these cyberattacks or any other crisis or disaster. It’s to protect you from the unexpected.

Key takeaways from Ransomware Cyberattacks:

  • EVERYONE can fall victim; from individuals, to small businesses to large enterprises
  • The more valuable your data is, the higher your ransom will be
  • There is no limit to how many times you get ransomware
  • Without a solid Business Continuity solution, once you pay the hacker, the virus remains
  • Traditional backup systems aren’t cutting it anymore for these sophisticated types of malware
  • Business Continuity saves companies from having to pay a ransom and from incurring any downtime. They can instantly rollback to the most recent time where all of their files were not infected.

 

Bottom line: Protect your data to keep operations running as usual

data-securityIn the end, what matters to every business owner, is how fast employees can get back to work or in other words, how quickly operations can resume, during all sorts of disasters or crises. Be it a fire, a flood, an ice storm (for all our fellow Canadians), a human error, a ransomware attack, or hardware malfunction, it’s important to be well protected. A company’s data is extremely valuable to their operations and it’s time business owners see Business Continuity services as their insurance policy. Our QBR customers can restore an entire server, an entire desktop or simply pick and choose a specific file they accidentally deleted. It’s that simple and truly that remarkable.

Business owners may think that the chances of them experiencing data loss or downtime are slim. It’s actually a lot more prevalent than one may think. According to Peer1 hosting, “90% of businesses unexpectedly lose access to their critical systems and one-third of them deal with downtime each and every month. The average downtime in the U.S. is 7.9 hours, and in Europe, businesses average 10.3 hours of downtime”. When this happens, and depending on the cause of downtime, these companies will suffer from loss of data and loss of revenue, amongst other major business impacts.

How much will 7.9 hours of downtime cost YOUR business?

Once you see an actual dollar amount linked to your downtime, you may start re-thinking having that “data insurance policy”.

Protect your company’s data and get some “data insurance”. Contact us about our Business Continuity service – QBR. You’ll have the peace of mind when it comes to your data’s safety.

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Why Businesses Continuity Has Replaced Traditional Backup

How the latest Business Continuity Solutions Have Changed the Way We Backup & Restore Company Data

Technological advancements have truly changed the way businesses are able to backup and restore their sensitive company data. The demand shifted from simply needing a backup system to a backup AND restoration solution. This is because, in today’s fast-moving, dynamic and competitive business environment, traditional backup methods, like tapes and drives, are simply not enough. Business people need to know that: 1. Their backups are working properly and are taken at multiple times a day and 2. They can easily and quickly restore any and all lost data (be it a single file or an entire server) at a moment’s notice. Read more

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Four Basic Questions to Assess your Backup Software & Process

Last week, we published an article explaining why proper business data protection should be taken seriously in this day and age. Today, I will dig a little deeper and go over 4 main questions every business executive should ask him/herself in order to assess if their current backup and recovery process and solution are effective and complete to reduce or even eliminate downtime. Read more

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Steps to Disaster Recovery using QBR

Ever wonder how exactly your Business Continuity solution will work if your system goes down or if there is a fire or flood in your building and destroys all your company’s IT infrastructure. We give you a brief overview of how it works and how you can be up and running in no time with QBR (Quick Backup Recovery). For more information, visit our QBR website. Read more

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Completely Protect your Data with this Easy, Affordable Solution

Nowadays, many businesses, small or large, input and store their data in some kind of system(s), like a CRM system, an Accounting software, a Warehouse Tracking system, or a fully integrated ERP management solution. Unfortunately, these companies, who rely so heavily on these systems and on having real-time data, still trust their backup tapes, disks or online methods. In this case, how safe is their business data from being lost due to an unexpected crisis or disaster? From our experience, not safe at all! Read more

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