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It’s hard to ignore all these new tools and apps on the market used for personal or business use. Take a look at Slack, a great communications platform for office use, or Hubspot, for marketing automation and CRM, or even Hootsuite, for social media automation. All of these tools have grown exponentially over the last few years in the business world. There are many more game-changing business trends ahead and today’s list is built on ‘integration’, ‘automation’, ‘visualization’, ‘SaaS’, and ‘disaster recovery’. These trends are nothing new; they are simply making their way to the smaller players. Large enterprises have had their fun with their tools and apps over the years; it’s time the smaller businesses have some fun as well. I’ll focus on the top 4 game-changing tools that will be used by small and medium businesses in the coming year and how these tools will change processes and performance for the better. Here we go; Read more

integration_automationFirst, let us define these two terms:

System Integration: process of linking together many different software applications. This will allow employees to use ONE single management system, rather than using a separate system for every department/location/business function.

IT Automation: process of creating a seamless, continuous self-regulated workflow, where no human intervention is required. Read more