How A Proper End User Training Can Improve Performance After A New Software Implementation

This post was updated to reflect current trends and information.

software-user-training

When speaking about a new software implementation, a bank of hours for end-user training is typically brought up in the discussion. More often, IT Software Providers will refer to this service as optional, leaving business executives with the belief that the training is unimportant or not fully necessary for a successful implementation. This false perception associated to user training can later causes issues for the company, such as user resistance, unsuccessful implementation or not fully understanding the system benefits, as originally promised by the IT Software Provider.

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Effectively Dealing with Change in the Workplace

Effectively Dealing with Change in the Workplace As we’ve mentioned in previous articles and papers, change in the workplace is inevitable. The business world is constantly evolving and businesses should always be ready to adapt accordingly. As industries grow, businesses have to evolve; as technology advances, businesses have to keep up; as governments pass new […]

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RANSOMWARE: Why companies should listen to Business Continuity Experts

During the first week of June, according to CBC News, the University of Calgary became a victim of a ransomware cyber attack. A ransom note was left when the University first detected an encryption on their computer network. The amount requested for the method of decryption was $20,000, which was eventually paid to the attacker on June 7th, 2016. The encryption meant that their students and researchers would not be able to access any of their important files, so long as the ransom was not paid, in order to receive the decryption key. Read more

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The ERP Experience: ERP for Small Businesses

We know the term “ERP” is still commonly associated to large enterprises and can come with some pretty bad past experiences by many business executives. Hopefully, this article will shed some light on ERP solutions and implementations in today’s small business environment, as systems and implementation processes have evolved. Small businesses are finally taking advantage […]

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Bringing Improved Collaboration & Productivity to Project Management

It’s time to ditch those Excel Spreadsheets and long Email threads you’ve been using to manage all of your company projects and tasks. I love Excel, don’t get me wrong – but it simply is no longer efficient and reliable for project and task management.

It’s time to bring efficiency to a whole new level in order to stay competitive and keep up with our ever-changing business environment. Your Excel sheets lack collaboration features and are too time-consuming. Important emails can get lost in the whole mix of project threads and don’t allow project information to be easily searchable. What does your company need then to add value and increase productivity? Project Management Software, of course, that is also optimized for mobile integration. Read more

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Why Should SMEs Consider Outsourcing Their IT Services & Support?

Wouldn’t it just be better and more cost-effective to simply hire a full-time in-house team of IT programmers? Unlike what most Small and Medium Enterprise owners believe, this is false. For these companies, finding the right in-house team and retaining them long-term is very difficult. On top of this, running an entire IT department can get expensive. You need to hire the right talent and ensure they are adequately compensated and continuously trained on the latest technologies. Unfortunately, this isn’t always possible in a small organization but it’s important not to disregard IT altogether in that case (which is what many SMEs do – we continuously catch growing companies use Word and Excel to gather and manage their sensitive data). Read more

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EDI, EDI, EDI…Why its demand has drastically increased

EDI Communication is in high demand right now. Many companies are quickly realizing how beneficial it is to trade important documents with their suppliers, retailers or business partners via electronic means. Others are receiving direct instructions from their partners to begin using EDI in order to continue doing business with them. Basically, some companies aren’t getting the choice and others are taking proactive steps to ensure they are ahead of the game so that they are as efficient as possible. Read more

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Why Businesses Continuity Has Replaced Traditional Backup

How the latest Business Continuity Solutions Have Changed the Way We Backup & Restore Company Data

Technological advancements have truly changed the way businesses are able to backup and restore their sensitive company data. The demand shifted from simply needing a backup system to a backup AND restoration solution. This is because, in today’s fast-moving, dynamic and competitive business environment, traditional backup methods, like tapes and drives, are simply not enough. Business people need to know that: 1. Their backups are working properly and are taken at multiple times a day and 2. They can easily and quickly restore any and all lost data (be it a single file or an entire server) at a moment’s notice. Read more

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How to become EDI compliant with large retailers like Sears, HBC, Costco, Wal-Mart and Target

If you are looking into getting into business with large retailers like Sears, Wal-Mart, Target, Costco, HBC, Amazon, etc., then you will most certainly require EDI. Nowadays, most large retailers demand that their Trading Partners exchange all documents, like Purchase Orders, Invoices, ASNs, electronically [EDI]. This may seem like such a hassle at first but once you find the right EDI Provider (at the right price), it’ll all become quite easy and quick. (To know what’s involved in the setup of EDI accounts by EDI Providers, read this article.) Read more

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The 4 Stages of Business Analytics

Analytics and Business Intelligence (BI) are some of the latest trends in today’s business world. You may be wondering why all of a sudden analytics is such a big deal, since analyzing data, to gain valuable information, has been around for many, many years. Here’s why

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