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We know that many of you probably stick with your current IT Provider, even if you aren’t truly satisfied with them and their software solutions. What should you do then when they mention that it’s time to upgrade your existing on-premises ERP system? Should you go ahead with it or should you look into perhaps upgrading to a cloud-based SaaS ERP solution? Read more

This post was updated to reflect current trends and information.

software-user-training

When speaking about a new software implementation, a bank of hours for end-user training is typically brought up in the discussion. More often, IT Software Providers will refer to this service as optional, leaving business executives with the belief that the training is unimportant or not fully necessary for a successful implementation. This false perception associated to user training can later causes issues for the company, such as user resistance, unsuccessful implementation or not fully understanding the system benefits, as originally promised by the IT Software Provider.

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Wouldn’t it just be better and more cost-effective to simply hire a full-time in-house team of IT programmers? Unlike what most Small and Medium Enterprise owners believe, this is false. For these companies, finding the right in-house team and retaining them long-term is very difficult. On top of this, running an entire IT department can get expensive. You need to hire the right talent and ensure they are adequately compensated and continuously trained on the latest technologies. Unfortunately, this isn’t always possible in a small organization but it’s important not to disregard IT altogether in that case (which is what many SMEs do – we continuously catch growing companies use Word and Excel to gather and manage their sensitive data). Read more

An ERP Implementation phase is typically the time period in which mistakes happen and panic and fear begin to creep up amongst business executives and employees. Often times, we hear nightmarish stories about IT implementations; either because the implementation went over-budget, above and beyond the expected timeframe or it was too complex and quickly resisted by the company employees.

In today’s article, we will share 4 mistakes that should be avoided in order to have a successful ERP implementation. Read more

outsource ITToday, due to the emergence of the ‘Cloud’, remote working, changing IT environments, etc., contracted IT Service Providers have been slowly replacing the need for an in-house IT department. Many business executives face the dilemma of either keeping (or hiring) an in-house IT team or outsourcing IT professionals. Of course this question depends on your IT and business needs and you would need to sit down with an IT consultant prior to making any final decision. However, below are a few signals to look for when trying to make this decision, as mentioned in IT World Canada. Read more