It’s no secret that efficiency is the key to staying competitive. As businesses seek to streamline operations and improve their customers’ experience, the integration of ERP (enterprise resource planning) and e-commerce has been a game-changer.

In this article, we’ll explore how this integration can transform your business operations and make your life as a business owner much smoother.

Understanding the Need for Integration

When businesses use separate systems that “don’t talk” to each other, it’s like having different puzzle pieces from various sets that don’t fit together. These disconnected systems are called “siloed systems”.

When your ERP and e-commerce platforms operate independently, essential information becomes trapped in “data islands”, thus, employees spend valuable time manually transferring and keying-in information between systems. These manual processes not only introduce the possibility of data errors but also contribute to delays in data availability, impeding real-time insights.

That’s why integrating your business system with your e-commerce platform is like putting all those puzzle pieces into one big, clear picture. It helps to run smoothly and makes your business much more effective.

ERP integration

ERP and E-commerce Connection

The connection between ERP and e-commerce is vital for modern business success. ERP systems handle different tasks like managing stock and money matters.

Here are a few examples of popular branded ERP (Enterprise Resource Planning) systems that are widely used by businesses:

SAP ERP: SAP is one of the most well-known and widely used ERP systems globally. It offers a comprehensive suite of modules to manage various aspects of business operations, including finance, supply chain, human resources, and more.

Oracle ERP Cloud: Oracle’s ERP Cloud provides a scalable and flexible solution for businesses of all sizes. It offers modules for financial management, procurement, project management, and more, all accessible through the cloud.

Microsoft Dynamics 365: Microsoft’s ERP solution, part of the Dynamics 365 suite, offers modules for financial management, supply chain, sales, and customer service. It’s known for its integration with other Microsoft products and its user-friendly interface.

NetSuite: Oracle’s NetSuite is a cloud-based ERP system that caters to various industries. It covers financial management, e-commerce, CRM, and more in a single integrated platform.

Infor CloudSuite: Infor provides a range of industry-specific ERP solutions, such as CloudSuite Manufacturing, CloudSuite Healthcare, and others. These systems are designed to meet the unique needs of different sectors.

Epicor ERP: Epicor offers ERP solutions tailored to manufacturing, distribution, retail, and service industries. Its system helps streamline operations, from supply chain to customer management.

IFS Applications: IFS specializes in solutions for industries like aerospace, defense, manufacturing, and more. Its ERP system covers everything from project management to service management.

Acumatica: Acumatica is a cloud-based ERP system known for its flexibility and customizable modules. It offers solutions for financial management, distribution, CRM, and more.

These are just a few examples, and the choice of ERP system depends on the specific needs and industry of the business. Each of these systems offers various features and benefits to help businesses manage and optimize their operations.

On the other hand, e-commerce platforms are the virtual storefronts that enable businesses to sell their products and services online. These platforms not only facilitate online transactions but also foster meaningful interactions with customers through features like reviews, personalized recommendations, and customer support. E-commerce has transformed the way businesses reach their target audience and generate revenue.

Benefits of ERP and E-commerce Integration

Integrating ERP system and e-commerce comes with several benefits for businesses.

  1. Increased Operational Efficiency: Integrating your systems reduces manual work and errors. No more entering the same data multiple times!
  2. Real-time Data Insights: Imagine making decisions based on up-to-the-minute data. Integrated systems give you accurate insights for smarter choices.
  3. Enhanced Customer Experience: Integrated systems mean your customers get a smoother buying experience, from placing orders to getting updates.
  4. Improved Inventory Management: No more guessing games with inventory. Integrated systems give you real-time inventory updates.

e-commerce ERP integration

ERP and E-commerce: Custom vs. Generic Integration

Achieving successful integration between ERP system and e-commerce requires strategic planning and careful execution. To start, it’s crucial to choose the right technology that aligns with your business needs.

When considering integration strategies, a dilemma often arises: “custom approach or use of ready-made applications”.

Here’s the secret sauce: custom integration. While generic connectors can work, they might not fit your business like a tailored suit. With custom integration, we create a solution that matches your business needs perfectly.

Customization allows tailored alignment with your business processes, enabling a precise fit that pre-built solutions might not achieve.

USEFUL: Shopify Integration with ERP/CRM system

Custom integrations offer flexibility to accommodate unique requirements, evolving alongside your business. Furthermore, custom integration empowers you to optimize workflows and data flow according to your specific needs, ultimately boosting efficiency and effectiveness.

In essence, while both approaches have their merits, custom integration stands out for its accuracy, security, stability and smooth operation that is tailored to your business needs.

ERP integration: Steps to Get Started

Embarking on the journey of integrating your existing ERP system and e-commerce can be straightforward with the right approach. Here’s a step-by-step guide for businesses looking to streamline their operations through integration:

Assess Your Integration Needs

Begin by understanding your business requirements and objectives. Identify pain points, bottlenecks, and areas where integration could make a significant impact.

Choose a Reliable Integration Partner

If you’re not an integration specialist, don’t worry. Companies like Namtek Consulting Services specialize in seamless business systems and e-commerce integrations. You don’t need to have internal integration expertise; simply turn to experienced providers like Namtek to handle the entire process for you.

Plan the Integration

Collaborate closely with your chosen integration partner to design a tailored integration plan. This plan should address data mapping, synchronization, and customization to align with your specific business processes.

Data Mapping and Field Matching

Work together with your integration provider to map data fields between your ERP and e-commerce. This ensures that information moves accurately and consistently between platforms.

Testing and Quality Assurance

Carefully test the integration before going live. This helps identify and address any issues, ensuring a smooth transition.

Deployment and Training

Once testing is successful, implement the integration. Train your teams to ensure they understand how to use the integrated systems effectively.

Ongoing Support

A reliable integration partner like Namtek provides ongoing support to address any post-implementation issues and ensure smooth operation.

By partnering with an experienced integration provider, you can simplify the entire integration process. You don’t need to be an integration specialist yourself; Namtek offers turnkey integration solutions that cater to your unique business needs. With Namtek’s expertise, businesses can seamlessly align their ERP system and e-commerce platform, unlocking enhanced efficiency, improved accuracy, and a streamlined operation overall.

Successful Integration with Namtek Consulting Services

There are many ERP systems like SAP, Oracle, and Microsoft Dynamics, and popular e-commerce platforms like Shopify, Magento, WooCommerce, and Amazon. But don’t worry, we’re here to guide you through the right integration approach. Don’t wait—unlock the power of integrated ERP system and e-commerce platform. Contact us today for your free consultation.

Consultation Gratuite

Cutting-Edge IT Solutions: Unlocking the Power of Namtek Consulting Services

In today’s fast-paced digital landscape, businesses are constantly seeking innovative ways to stay competitive and drive growth. The success of a company can greatly depend on its ability to use Information Technology (IT) effectively. That’s where Namtek Consulting Services comes in. With a proven track record of excellence, Namtek offers a comprehensive range of IT solutions designed to streamline operations, enhance efficiency, and push your business towards unprecedented heights. In this article, we’ll explore Namtek’s top-notch services and how they can revolutionize your business.

EDI Integration

Electronic Data Interchange (EDI) has become a critical component of modern business processes. EDI allows seamless communication and data transfer, enabling businesses to automate processes, reduce errors, and improve collaboration across the supply chain.

According to recent studies, organizations implementing EDI integration have reported up to 35% reduction in supply chain costs and a significant decrease in order-to-cash cycles. Such impressive statistics underscore the critical role of EDI integration in optimizing business operations and increasing customer satisfaction.

EDI Integration services

E-commerce Integration

In today’s digital age, e-commerce has become an essential channel for businesses to expand their reach and boost sales. Namtek Consulting Services understands the intricacies of e-commerce platforms and provides expert integration services to ensure a seamless connection between your online store and your back-end systems. From inventory management to order fulfillment and payment processing, our team will optimize your e-commerce operations, enabling you to deliver a seamless customer experience while driving revenue growth.

With over 2.14 billion digital buyers worldwide and global e-retail sales projected to surpass $6.54 trillion by the end of 2023, a robust e-commerce integration strategy becomes imperative for businesses to tap into this immense potential and gain a competitive edge.

Business Systems Integration

Managing multiple disparate systems can be a complex and time-consuming task. Namtek Consulting Services offers business systems integration solutions that bring all your essential applications and databases together, harmonizing data flows and eliminating data silos.

By integrating Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Human Resources (HR), EDI, and other vital systems, we empower your organization with a unified, holistic view of your business processes. This enables better decision-making, improves productivity, and drives operational efficiency.

Cloud Managed Services

The cloud has revolutionized the way businesses store, process, and manage their data. Cloud managed services provide organizations with flexibility, scalability, and cost-efficiency, eliminating the need for extensive on-premises infrastructure. By leveraging the power of the cloud, businesses can experience faster time-to-market, increased operational agility, and enhanced security.

In fact, a recent survey revealed that 94% of businesses witnessed security improvements after migrating to the cloud. With such compelling advantages, cloud-managed services have become a cornerstone for modern businesses seeking a competitive advantage.

Cloud Managed Services

Business Continuity Solutions

Disruptions to business operations can have severe consequences, from financial losses to reputational damage. Namtek Consulting Services understands the importance of business continuity and offers robust solutions to safeguard your organization against unexpected events. Our experts will design and implement disaster recovery plans, backup solutions, and redundancy measures tailored to your specific needs.

By ensuring your critical systems and data are protected, we help you minimize downtime and quickly recover from any disruption, enabling your business to maintain continuity and deliver uninterrupted services to your customers.

Business Intelligence (BI)

In today’s data-driven world, businesses are constantly generating vast amounts of information. However, without the ability to transform this data into actionable insights, it remains untapped potential. This is where Business Intelligence (BI) solutions come into play, revolutionizing the way organizations leverage data to make informed decisions and gain a competitive advantage.

Conclusion: Cutting-Edge IT Solutions for SME

In an increasingly technology-driven business landscape, partnering with a trusted IT solutions provider is essential for business success. Namtek Consulting Services offers a comprehensive suite of services, including EDI integration, e-commerce integration, business systems integration, cloud-managed services, and business continuity solutions. By leveraging our expertise and cutting-edge solutions, your business can streamline operations, improve efficiency, and achieve new levels of growth. Embrace the power of Namtek Consulting Services, and unlock the true potential of your business. Contact us today for a free IT consultation.


In today’s digital world, businesses of all sizes are constantly looking for innovative ways to optimize their business. Especially when it comes to information technology, as technology often plays a key role in competitiveness.

Cloud managed services have changed the game by offering organizations the ability to outsource their IT infrastructure and support to a trusted cloud service provider.

In this article, we explore the concept of cloud managed services, explore their benefits, highlights, and how they can drive growth and efficiency for businesses of all sizes.

What are Cloud Managed Services?

Cloud Managed Services refer to the practice of entrusting the management, maintenance, and security of IT infrastructure and applications to a specialized cloud service provider. This enables businesses to leverage the vast computing power, scalability, and flexibility of the cloud, while offloading the burden of infrastructure management and maintenance to experts in the field.

Cloud Service Offerings from Namtek Consulting Services

Namtek Consulting Services offers three types of cloud services, tailored to diverse business needs:

Shared Hosting (Fully Managed Cloud Services):

Our Shared Hosting model allows you to leverage our top-of-the-line equipment, with resources distributed based on your commitments. Benefit from excellent operational security, availability, and stability while enjoying a cost-effective solution that meets your business requirements.

Dedicated Hosting (Fully Managed Cloud Services):

Experience the greatest privacy and control with our Dedicated Hosting model. Your cloud environment will be isolated and dedicated solely to your organization. We take care of the complete implementation and management of your cloud services, ensuring optimal performance and seamless operations.


For businesses seeking physical space within state-of-the-art data centers, our Colocation option is the perfect fit. Partnering with eStruxture, we provide scalable and reliable infrastructure to meet the needs of startups and large enterprises alike. Take advantage of this flexible solution and unlock unlimited growth potential.

How Managed Cloud Services Work?

As you may have noted, managed cloud services involve outsourcing the management, monitoring, and support of a company’s IT infrastructure and applications to a specialized service provider. Here’s a general overview of how managed cloud services work:

1. Assessment and Planning

The process begins with a thorough assessment of the company’s existing IT infrastructure, applications, and business requirements. The service provider collaborates with the client to understand their specific needs, goals, and challenges. Based on this assessment, a customized plan is developed to migrate, optimize, or manage the company’s IT environment in the cloud.

2. Migration and Deployment

If the company’s IT infrastructure is not already in the cloud, the managed cloud services provider facilitates the migration process. This typically involves transferring data, applications, and systems to the cloud environment. The service provider ensures a smooth transition by utilizing best practices, minimizing downtime, and managing potential risks.

3. Infrastructure Management

Once the infrastructure is in the cloud, the managed cloud service provider takes over the responsibility of managing and maintaining it. This includes overseeing servers, storage, networks, and other resources. They handle routine maintenance tasks, such as updates, patches, backups, and security measures, to ensure the infrastructure is secure, stable, and optimized for performance.

4. Application Management

In addition to infrastructure management, the service provider may also take charge of managing the company’s applications hosted in the cloud. This involves monitoring and maintaining the applications, ensuring they are running smoothly, optimizing performance, and troubleshooting any issues that arise. The provider may also offer support for application development, testing, and deployment, depending on the agreed-upon scope of services.

5. Security and Compliance

Managed cloud services providers prioritize the security of the cloud environment. They implement robust security measures to protect data, applications, and systems from unauthorized access, cyber threats, and data breaches. This includes implementing firewalls, encryption, access controls, and other security protocols. They also ensure compliance with industry regulations and standards, such as GDPR or HIPAA, depending on the client’s specific requirements.

6. Monitoring and Support

Continuous monitoring of the cloud infrastructure and applications is a critical aspect of managed cloud services. The provider utilizes monitoring tools and technologies to proactively detect and address any performance issues, security vulnerabilities, or potential bottlenecks. They provide ongoing support and respond to incidents, inquiries, and service requests in a timely manner, ensuring high availability and minimizing downtime.

7. Reporting and Optimization

Managed cloud services providers typically offer regular reporting and analytics to keep the client informed about the performance, usage, and cost of their cloud environment. This allows the client to make data-driven decisions, optimize resource allocation, and ensure cost efficiency. The service provider collaborates with the client to identify opportunities for improvement, scalability, and optimization of the cloud infrastructure and applications.

The specific details and scope of managed cloud services can vary depending on the provider and the client’s requirements.

When to Consider Cloud Managed Services?

When the complexity and demands of managing your IT infrastructure become overwhelming, it’s time to consider cloud managed services. If you find yourself struggling to keep up with the ever-changing technology landscape, experiencing frequent downtime or performance issues, or facing challenges in securing your data and complying with industry regulations, cloud managed services can be the solution you need.

Additionally, when your internal IT team is stretched thin, unable to focus on strategic initiatives due to routine infrastructure management tasks, it’s a clear sign that outsourcing to a specialized service provider is a smart move.

By entrusting the management, maintenance, and security of your IT infrastructure to experts in the field, you can optimize your IT resources, and unlock the full potential of your business.


Benefits of Managed Cloud Services

By choosing our cloud managed services, your business stands to gain several advantages:

Low Investment

Reduce the need for costly IT infrastructure investments. With our managed cloud services, you don’t have to worry about purchasing equipment every few years. We provide scalable and upgradeable resources, enabling you to focus your financial resources where they matter most—your core business.

Focus on Core Competencies

By partnering with a managed cloud service provider, companies can redirect their internal IT resources to focus on strategic initiatives and core competencies, instead of getting bogged down by routine infrastructure management tasks.

Scalability and Flexibility

Managed cloud services offer unparalleled scalability, allowing businesses to scale their infrastructure up or down based on demand. This ensures optimal resource allocation and cost efficiency, especially during peak periods or when faced with sudden growth.

Cost Savings

Compared to traditional “on-premises” implementations, cloud managed services offer a lower total cost of ownership (TCO). At Namtek Consulting Services, we maintain a transparent pricing policy, ensuring no surprises.

Enhanced Security

Cloud service providers invest heavily in advanced security measures, ensuring robust protection against cyber threats, data breaches, and other security vulnerabilities. This helps businesses stay one step ahead of potential risks and adhere to stringent compliance requirements.

Proactive Monitoring and Support

Managed cloud service providers offer 24/7 monitoring and support, providing real-time insights into the health and performance of your infrastructure. This proactive approach helps identify and address potential issues before they can impact business operations, ensuring maximum uptime and performance.

Key Considerations for Choosing a Managed Cloud Service Provider

Expertise and Experience: Look for a provider with a proven track record in managing diverse cloud environments and technologies. Assess their technical expertise, certifications, and industry partnerships to ensure they can meet your specific requirements.

Service Level Agreements (SLAs): Pay close attention to the SLAs offered by the provider, focusing on factors such as uptime guarantees, response times, and resolution metrics. These SLAs form the basis of your service expectations and should align with your business needs.

Security and Compliance: Evaluate the provider’s security protocols, data encryption practices, and adherence to industry-specific compliance standards. Robust security measures and compliance with regulations are paramount to safeguarding your sensitive data and maintaining customer trust.

Scalability and Future-readiness: Consider the provider’s ability to scale your infrastructure as your business grows. Ensure they offer flexibility in terms of resource allocation, application integration, and the ability to adopt emerging technologies to stay ahead in the rapidly evolving digital landscape.

Leveraging Managed Cloud Services for Growth and Efficiency

a) Cost Optimization: Managed cloud services provide a predictable cost model, eliminating the need for substantial upfront investments in hardware. This allows businesses to redirect their financial resources towards innovation, R&D, or expanding their market presence.

b) Business Continuity and Disaster Recovery: A reputable managed cloud service provider will have robust backup and disaster recovery mechanisms in place, ensuring minimal downtime and quick data restoration in the event of a disaster. This helps businesses maintain continuity and minimize the impact of unforeseen events.

c) Innovation: By partnering with a managed cloud service provider, organizations can leverage their expertise to drive innovation, accelerate time-to-market, and gain a competitive edge.

Conclusion: Managed Cloud Services

Unlock the full potential of your business with Namtek Consulting Services’ cloud managed services. Embrace the digital transformation era by outsourcing your IT infrastructure to a trusted partner. Benefit from improved efficiency, greater security, and cost savings while staying focused on your core competencies. Contact us today to explore how our tailored cloud solutions can revolutionize your business.


The Importance of SaaS Data Protection

Data protection has become a critical aspect of any business’s operations in recent times. With the increasing dependence on digital technology, it is essential to ensure that your organization’s data is safe and secure from any form of loss or corruption. One of the most significant risks to data loss is through software-as-a-service (SaaS) applications. Hence, it is crucial to have a reliable and secure solution for protecting your organization’s data living in the cloud. In this article, we will explore a top-notch solution for SaaS data backup and recovery.

As an expert in data protection and backup solutions, Namtek Consulting Services has been cooperating with the leading cybersecurity and data backup company Datto (a Kaseya company) for over 20 years.

What is Datto SaaS Protection for M 365?

Datto SaaS Protection for M 365 is a cloud-to-cloud backup solution that provides comprehensive protection for your critical business data. It offers reliable backup and recovery services for all your M 365 applications, including Exchange, SharePoint, and OneDrive. This solution ensures that your data is always safe, secure, and easily recoverable in the event of a cyberattack, accidental deletion, or other data loss scenarios.

Office 365 underwent a rebranding on April 21, 2020, becoming Microsoft 365 (M365). The purpose of this rebranding was to highlight the expanded range of products and services offered by Microsoft, which now includes not only the core Microsoft Office software family but also encompasses cloud-based productivity tools and artificial intelligence features.

Why businesses need SaaS Protection for M 365

M 365 is a popular cloud-based software suite that’s used by millions of businesses worldwide. Since, Microsoft M 365 provides a reliable and robust platform for businesses to communicate, collaborate, and manage their data. However, many users assume that Microsoft automatically backs up all their data, but this isn’t always the case.

Microsoft’s backup policies only cover a limited range of scenarios, and they don’t guarantee complete data protection.  In the event of data loss or corruption due to human error, malware, or ransomware attacks, businesses need a reliable backup solution to quickly recover their critical data. This is where our SaaS Protection for M 365 comes in. It provides an extra layer of protection that ensures your data is always safe, even if your primary M 365 data is compromised.

Features of SaaS Protection for M 365

The primary goal of SaaS Protection is to ensure that your organization’s data is always available and protected. The solution achieves this through a range of features that include automated backups, quick and easy recovery, and 24/7 monitoring. Automated backups are an essential aspect of data protection as they ensure that your data is backed up at regular intervals, minimizing the risk of data loss. The solution’s quick and easy recovery feature allows for fast recovery of data in the event of a data loss or corruption.

Another crucial feature of SaaS Protection is the 24/7 monitoring. The solution provides real-time alerts, ensuring that any anomalies are detected and resolved promptly. This feature is particularly important in the current cybersecurity landscape, where cyberattacks are increasingly sophisticated and unpredictable.

Thus, SaaS Protection for M 365 offers a range of features that make it an essential tool for any business that relies on M 365. These also include:

Automated Backups

Our SaaS Protection automatically backs up data in M 365 on a daily basis. This ensures that the backup data is always up-to-date, and businesses can quickly recover their data in the event of data loss or corruption.

Granular Recovery

With our SaaS Protection, businesses can quickly recover specific files, emails, or even individual items within emails. This granular recovery feature ensures that businesses can recover their critical data quickly and efficiently, minimizing downtime.

Comprehensive Reporting

SaaS Protection provides businesses with comprehensive reporting and monitoring tools to track their backup and recovery activities. This ensures that businesses can stay informed about their data protection status and quickly resolve any issues.

Easy Configuration & Highly Scalable

The solution is easy to configure, and you can start backing up your data in just a few clicks.

This SaaS Protection is also highly scalable, making it an ideal solution for organizations of all sizes. The solution is flexible, allowing organizations to choose the data protection options that suit their needs. The solution’s flexibility also extends to the recovery process, where organizations can recover data at the item level or the full account level.


Our SaaS Protection for M 365 is fully compliant with GDPR, HIPAA, and other industry regulations. It offers advanced security measures and encryption protocols to ensure the safety and confidentiality of your data, as well as audit logs and reporting capabilities to help you meet compliance requirements. Additionally, as our partner, Datto provides regular updates and compliance assessments to ensure that their solution remains up-to-date with the latest regulations and standards.

Benefits of SaaS Protection for M 365

Here are some of the key benefits of our SaaS Protection for M 365:

Peace of Mind: With our SaaS Protection for M 365, you can rest assured that your data is always safe and secure, even in the event of a cyberattack or accidental deletion.

Rapid Recovery: In the event of a data loss, SaaS Protection for M 365 allows you to recover your data quickly and easily, minimizing downtime and productivity loss.

Cost-Effective: This SaaS Protection is a cost-effective solution for businesses of all sizes. It eliminates the need for expensive hardware or software, and it offers flexible pricing plans based on the number of users or the amount of data being backed up.

Scalable: Our SaaS Protection is a scalable solution that can grow with businesses as they expand. It can easily accommodate additional users and data, ensuring that businesses can continue to protect their critical data as their needs evolve.

Conclusion: SaaS Protection

In today’s digital age, data protection is critical for any business that relies on cloud-based software. Datto SaaS Protection for M 365 provides a reliable, comprehensive backup and recovery solution that ensures your critical data is always safe and secure. With automated backups, granular recovery options.

If you’re looking for a reliable and effective way to protect your SaaS data, we highly recommend this SaaS Protection. With over 20 years of experience in data protection, we can confidently say that it’s one of the best solutions in the market today. So why not give it a try and see for yourself how it can help protect your business from data loss?

If you would like to learn more about protecting your data, please contact us for an initial free consultation with our data protection experts.


As technology continues to advance at an unprecedented rate, it has become increasingly important for small and medium-sized enterprises (SMEs) to adopt new IT technologies to remain competitive in today’s fast-paced business world.

In Canada, SMEs are a critical component of the economy, accounting for over 90% of all businesses and employing more than 10 million people.

Small and medium-sized enterprises, commonly known as SMEs, are businesses that have a specific range of paid employees. A small business typically has between one to 99 employees, while a medium-sized business typically has 100 to 499 employees. On the other hand, large businesses are those with 500 or more paid employees, and they are not categorized as SMEs.

Importance of IT Technologies for SMEs in Canada: Insights and Statistics

According to a recent survey by the Canadian Federation of Independent Business (CFIB), 47% of Canadian SMEs identified IT and cybersecurity as a top concern for their business. The COVID-19 pandemic has accelerated the adoption of digital technologies in Canada, with many businesses turning to remote work, e-commerce, and other digital solutions.

According to a report by the Business Development Bank of Canada (BDC), in 2021, 51% of Canadian SMEs have an online presence, while 42% of them have an e-commerce website.

The report also found that the COVID-19 pandemic has accelerated the adoption of e-commerce among SMEs, with 60% of businesses that started selling online due to the pandemic, are planning to continue doing so after the crisis.

Overall, the report suggests that there is significant potential for Canadian SMEs to grow their businesses through e-commerce, but many still face challenges such as lack of technical expertise and resources.

A 2021 survey by the Business Development Bank of Canada (BDC), found that 76% of Canadian SMEs have increased their use of digital tools and technologies since the start of the COVID-19 pandemic.

This highlights the growing importance of IT technologies in today’s business landscape and the need for SMEs to invest in this area to stay ahead of the curve.

IT Business Solutions to Streamline Your Company

The importance of IT business solutions can’t be overstated as businesses adapt to the digital age. Businesses today rely heavily on technology for everything from customer relationship management to business process optimization to data security.

Our IT consulting firm specializes in helping SMEs in Canada to implement and integrate the latest IT technologies to help them stay ahead of the competition.

Namtek-Expert Consulting and Systems Integration

We offer a range of services to help businesses achieve their goals, including business system integration, cloud managed services, business continuity solution, ERP Solution, and EDI integration.

Our team of experts has years of experience working with businesses of all sizes and across a variety of industries, with a proven track record of delivering results.

We understand that each business is unique, and we work closely with our clients to develop customized solutions that meet their specific needs and budget.

What Are the Most Popular IT Services for Small and Medium Enterprises (SMEs)?

There are several popular IT services for Small and Medium Enterprises (SMEs), some of which are:

Business System Integration

As businesses grow, they often end up with a variety of different software business systems like ERP/CRM or homegrown systems, which can make it challenging to manage data and streamline operations. With our business system integration service, we help clients consolidate their systems and ensure that data flows seamlessly between different software applications. This can help businesses reduce inefficiencies and eliminate the need for manual data entry, which saves time and money.

USEFUL: How to Optimize Your Business Processes with Magic xpi Integration Platform

ERP Solution

Enterprise resource planning (ERP) software is an essential tool for businesses of all sizes.

erpWizard is a complete and versatile ERP solution designed to cater to the needs of small and mid-sized businesses. Our cloud-based software is flexible and customizable, making it an affordable high-tech solution for businesses looking to streamline processes, improve efficiency, and increase profitability.

Our core modules include:

  • accounting
  • inventory
  • sales
  • and purchases

While our add-on modules provide additional functionality, such as project management, product lifecycle management, and mobile warehouse management.

With erpWizard, businesses can easily collaborate, manage projects, and optimize product development, while tracking inventory and shipments in real-time.

Our mobile and web-based solution ensures that businesses can access erpWizard from anywhere and at any time, making it a valuable addition to any business looking to optimize and streamline their operations.

Cloud Managed Service

As businesses increasingly rely on cloud-based solutions, it’s essential to have a robust cloud managed service in place.

Our Cloud Managed Services provide a comprehensive range of solutions to improve the efficiency and reliability of a company’s IT infrastructure. As a managed cloud service provider, we offer personalized best-of-class cloud services tailored to any business requirement.

Our cloud services include:

With our services, companies can save on IT infrastructure investment costs while freeing up valuable time to focus on business development. Our pricing policy offers transparency and flexibility, with the ability to scale up or down to accommodate business needs. Our professional team of architects and systems engineers will take care of your project from the initial phases to the go-live, providing a fully managed service and ensuring reliability through guaranteed Service Level Agreements (SLAs).

E-commerce integration

E-commerce integration is a crucial aspect of any modern online store. Our e-commerce integration services enables the automatic exchange of data between your online store and your internal ERP/CRM systems.

By using advanced integration technologies, we provide a stable, secure, and scalable solution for bi-directional data transfer. Our fully managed e-commerce integration service eliminates the need for manual data entry, providing an automated system that connects your e-commerce store with your back-end ERP/CRM.

With our solution, you can quickly and efficiently set up data exchange with your ERP system, even before launching your online store or expand the possibilities of your existing integration.

By automating key business processes, we ensure that your clients always have the latest order status and inventory information, providing a seamless experience for both you and your customers.

Achieve Long-Term Success: Invest in the Latest IT Technologies with Our Help

If you’re an SME in Canada looking to take your business to the next level with the latest IT technologies, contact us today to learn more about our services and how we can help you achieve your goals. With our expertise and commitment to excellence, we can help you stay ahead of the competition and achieve long-term success.




Integrating Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems can bring numerous benefits to business. In this article, we’ll explore the reasons why companies need ERP and CRM integration.

What is ERP and CRM?

Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) are two critical business systems used by companies to manage and optimize their operations.

ERP is a comprehensive software solution that helps organizations manage their core business processes, including finance, procurement, human resources, and supply chain management. It provides a single, centralized view of all data and processes, enabling organizations to make informed decisions and improve their efficiency.

On the other hand, CRM is a software solution that helps organizations manage their interactions and relationships with customers. It provides a centralized view of customer data, including sales, marketing, and support activities, enabling organizations to better understand their customers and improve the customer experience.

By combining the capabilities of ERP and CRM, organizations can drive better business outcomes and gain a competitive advantage.

It is important to note that some software manufacturers have included CRM capabilities and features within their ERP software to have the best of both worlds.

Business Systems Integration Services

What is CRM and ERP Integration?

CRM and ERP integration refers to the process of connecting these two business systems. The goal of this integration is to provide a single, centralized view of all customer and business data, allowing companies to make informed decisions and improve their operations.

By integrating their CRM and ERP systems, organizations can eliminate data duplication, improve data accuracy, and streamline their processes. CRM and ERP integration enables organizations to automate workflows, synchronize customer and business data.

Example of ERP and CRM Integration

For example, NetSuite is a powerful system that can automate and optimize many of a company’s business processes. However, it can be even more powerful when integrated with other ERP and CRM systems.

When NetSuite is integrated with an ERP system such as SAP, it can provide a seamless flow of information between the two systems. This may include finance, supply chain, and inventory management. In addition, integrating NetSuite with a CRM system such as Salesforce can provide a unified view of customer data, allowing you to manage sales, marketing, and customer service more effectively.

In addition, integration can also automate the flow of data between systems, eliminating the need for manual data entry, reducing errors and saving time. This can lead to a more efficient and effective workflow, improving the bottom line of the business.

Benefits of ERP and CRM Integration

By combining the capabilities of CRM and ERP, companies can gain a competitive advantage and drive better business outcomes.

Improved data accuracy and consistency

Integrating ERP and CRM systems provides a single source of truth for customer and operational data. This leads to improved data accuracy and consistency, which can drive better decision-making and increased operational efficiency.

Enhanced customer experience

By integrating customer data from the CRM system into the ERP system, organizations can gain a more comprehensive view of their customers, including their purchasing history, preferences, and interactions with the company. This information can be used to improve the customer experience by providing more personalized service and offerings.

Increased operational efficiency

Integrating ERP and CRM systems can help organizations streamline their operations by eliminating manual data entry and reducing errors. Automating workflows and data transfer between systems can also reduce the time and resources required to complete tasks, freeing up employees to focus on other tasks.

Better sales and marketing alignment

Integrating ERP and CRM systems allows sales and marketing teams to share information and collaborate more effectively. Sales teams can access customer data from the CRM system, including lead and opportunity information, and use it to inform their sales strategy. Marketing teams can use the data from the ERP system to better understand customer behavior and improve their marketing efforts.

Improved financial reporting

Integrating ERP and CRM systems provides a comprehensive view of financial and customer data, making it easier for companies to generate financial reports and analyze their performance. This can help organizations make more informed decisions and improve their financial performance.

Streamline Operations with Magic xpi: The Ultimate Solution for ERP and CRM Integration

One of the best solutions for integrating ERP and CRM systems is Magic xpi. Magic xpi is an integration platform that allows companies to easily connect and integrate multiple systems, including ERP and CRM. With Magic xpi, companies can automate workflows, synchronize data between disparate business systems, and integrate with a wide range of applications, databases, and systems.

USEFUL READING: Magic xpi Integration Platform: The Best Fit for Enterprise Data Integration

Magic xpi offers a visual drag-and-drop visual interface, allowing users to easily build and manage integrations without needing to write code. Additionally, Magic xpi offers pre-built connectors, making it easier and faster to integrate systems. By using Magic xpi, organizations can improve their operational efficiency, streamline their processes, and drive better business outcomes.

ERP and CRM Integration

What is the Most Widely Used ERP Systems?

Some of the most popular Enterprise Resource Planning (ERP) systems include:


SAP is one of the largest ERP providers in the world, SAP ERP, SAP Business One, and SAP S/4HANA offers a comprehensive solution for managing core business processes.

Oracle ERP

Oracle provides a suite of ERP solutions such as Oracle NetSuite, Oracle Fusion Cloud ERP, Oracle JD Edwards including financials, procurement, and supply chain management, to help companies manage their operations.

Microsoft Dynamics ERP

Microsoft Dynamics ERP offers a range of solutions for small, medium, and large organizations, including finance, supply chain management, and human resources.

Infor ERP

Infor provides a range of industry-specific ERP solutions to help organizations manage their operations and gain a competitive advantage.

What is the Most Popular CRM?

Some of the most popular Customer Relationship Management (CRM) systems include:

Salesforce CRM

Salesforce is a leading CRM system that provides a comprehensive view of customer interactions and helps organizations manage their sales, marketing, and customer service activities.

Hubspot CRM

Hubspot is all-in-one CRM solution that helps organizations manage their customer interactions and improve the customer experience.


A flexible CRM software that can be customized to fit the needs of any business.

Zoho CRM

Zoho is a cloud-based CRM solution that provides a range of sales, marketing, and customer service capabilities to help organizations manage their customer relationships.

Pipedrive CRM

Pipedrive is a sales-focused CRM solution that helps organizations manage their sales processes and improve their productivity.

These are just a few examples of the most popular business systems. Organizations must choose the system that best suits their needs and fits within their budget.

Conclusion: How to Improve Your Business Outcomes with ERP and CRM Integration

At Namtek Consulting Services, we offer comprehensive business systems integration services to help organizations improve their operations and drive better business outcomes. Our team of experts has extensive experience integrating ERP and CRM systems, as well as other critical systems and applications.

Our integration solutions are designed to meet the unique needs of each organization and can be customized to fit their specific requirements.

We use the latest integration tools and technologies, including Magic xpi, to ensure a smooth and seamless integration process.

Contact us to learn more about our integration services and how we can benefit your business.


Microsoft 365 – How to Increase Security

Almost every day we hear about new phishing scams or ransomware attacks affecting both small and large businesses. We have seen examples of organizations from all verticals including government institutions, education establishments, healthcare organizations, banks, and manufacturing companies, all suffering from security and cyber-attacks.

Many users have already learned to recognize some of these threats, however, as statistics show, the risk of computer hacking is very high. Especially the risks have increased in the last few years when the remote work has become a new reality for many companies. More and more companies are using cloud apps, one of the most popular is Microsoft 365.

Many people including business professionals, believe and think that they are completely protected with Office 365 Advanced Threat Protection (ATP) which is integrated with OneDrive, SharePoint Online, Exchange Online. They believe their email is protected from various malicious links and viruses. However, reality shows that standard ATP does not provide protection for the entire Microsoft package, and companies may be vulnerable to cyber-attacks.

Microsoft 365 data protection

Our fully integrated SaaS solution for Microsoft 365 applications provides the necessary additional layer of security and guarantees for a complete protection.

This SaaS solution protects your business by proactively detecting and neutralizing zero-day threats across all Microsoft 365 products.

Day Zero (also known as 0-day) is a computer software vulnerability previously unknown to the software or antivirus vendors.

Why are ATP Solutions Not Enough for Total Security protection?

As the number of cyber threats grows, organizations need solutions that go beyond the basic email filtering and malware scanning that standard ATP provides. Businesses remain vulnerable to attacks due to the inadequate threat detection rate of most ATP software. As previously stated, zero-day attacks are the most dangerous since they are those that never been detected before. Almost every day, new zero-day threats emerge, and hackers are sophisticated enough to exploit attack vectors beyond email.

SaaS Data Protection for Microsoft 365

SaaS Protection for Microsoft 365 can quickly detect unknown malware, thereby helping to close threat protection gaps.

This SaaS protection solution was developed by security experts to prevent zero-day threats and proactively protect against malware, phishing, and corporate email compromise targeting all Microsoft 365 suites.

Detection of New and Unknown Threats

Cyber threats may be detected by traditional email security solutions, but they do not detect new threats that have not yet been discovered.

Our SaaS solution has been designed from the ground up to detect zero-day threats as quickly as possible. Thus, this solution provides an additional layer of protection against cyber threats for your business.

Unlike other solutions that simply scan for known security threats and let unknown ones through, our solution is based on the latest technology that detects unknown threats by analyzing the contents of a secure email, chat, or document.

Ensure Data Security in SaaS

With our SaaS security solution, you can protect your business-critical Microsoft 365 data and filter spam effectively.

The threat of cybercrime extends far beyond phishing emails. That’s why we can keep all your data secure, even outside of email. Our SaaS security solution can protect you from ransomware, malware, phishing, and corporate email compromise anywhere in the Microsoft 365 suite, including OneDrive, SharePoint, and Teams.

Moreover, we can protect your inbox even if there is no malware infected with our spam filter by removing annoying and inappropriate emails.

Get Detailed Monitoring and Clear Reporting on Your Threats.

Often, companies cannot understand why a threat has been flagged because traditional ATP solutions have complex scoring models and confusing reporting metrics are difficult for users to understand.

Our SaaS protection solution provides detailed yet user-friendly reports and explanations about stopped threats.

Benefits of a SaaS Security Solution

There are many benefits to using our SaaS data protection solution.

  • A simple and reliable protection solution for all Microsoft 365 apps.
  • Easy deployment and management.
  • Get superior, quality support powered by Datto, the leader in enterprise security and data protection technologies.

The Best Fully Integrated Cloud Security Solution for Your Cloud-Based Applications and Data

All your cloud data will be protected not only from common data loss scenarios but also from unknown cyber threats thanks to comprehensive detection, protection, and recovery.

Our solution is part of a fully integrated suite that scans Microsoft 365 for malicious cyber threats and provides complete protection with daily backups and flexible, fast recovery.

For more information about this solution, or to schedule a free consultation, please contact us.

Valuable IT Solutions for Business

It’s no secret that the use of up-to-date IT technologies ensures the rapid development of companies.

This allows businesses to optimize their costs and increase the return on investment (ROI) in digital technologies. So, what technologies should you pay attention to? What IT trends will influence the development of business in 2022?

The Most Promising Technologies for Businesses in 2022

Every year, the technology research and consulting company Gartner creates a list of the most promising IT trends that can be useful for business development.

The list of IT trends for 2022 includes 12 different technology areas that, according to the company, will affect the development of business.

The following technologies are on the list of the top strategic technology trends.

  • Data Fabric
  • Cybersecurity Mesh
  • Privacy-Enhancing Computation
  • Cloud-Native Platforms
  • Composable Applications
  • Decision Intelligence
  • Hyperautomation
  • AI Engineering
  • Distributed Enterprise
  • Total Experience
  • Autonomic Systems
  • Generative AI

Some of the above technologies are already used in some companies but hardly heard of it.

Many small and medium-sized companies are unable to keep up with rapidly developing new technologies. However, focusing on trends, we can advise on the development of which technologies you should start the digital transformation of your business.

From the list above, there are 2 main IT solutions that really have a big impact on business development, and are important for SMEs. These are Cloud-Native Platforms and Hyper automation. Let’s explore in more details each one of these technologies.

Cloud-Native Platforms

Cloud technologies have been in trend for several years, but in 2022 they will be even more widely used among businesses of any size.

The Lift-and-shift cloud migration trend, which involves moving legacy workloads and hosting them in the cloud, will continue, but there will be a significant increase in the proportion of services and applications built natively in the cloud infrastructure. This will provide companies with flexible, reliable, and fast resource exploitation.

According to Gartner, more than 95% of new digital initiatives will be built on cloud-native platforms by 2025, up from less than 40% in 2021.

Thus, more and more companies are using the Cloud Only approach when building their IT infrastructure.

They are able to completely abandon the deployment of local data centers through cooperation with cloud service providers.

Moreover, there are many benefits for companies when they not only host their resources in the cloud but also outsource their IT infrastructure to a cloud service provider such as Namtek Consulting Services.

What are Managed Cloud Services?

A managed cloud service is defined as outsourcing IT infrastructure and its support to a third-party provider.

The company’s cloud environment will be monitored, secured, and maintained by the service provider for improved business efficiency.

Namtek Consulting Services provides personalized managed cloud services tailored to the needs of any business.

Dedicated Hosting

Dedicated hosting consists of an isolated environment (private cloud) dedicated to one client.

With this cloud model, the client receives a fully-managed cloud service package, including a dedicated cabinet, hardware, implementation, and managed cloud services.

Shared Hosting

Shared hosting is Managed Cloud Services. Customers can use our equipment, and resources will be allocated according to their commitments. Shared hosting is an affordable business model that offers excellent operational security, availability, and stability.


The colocation option enables our customers to rent space in a state-of-the-art data center that is hosted by our partner (eStruxture).


The goal of hyperautomation is to discover, validate, and automate as many business and IT processes as possible.

To accomplish this, it is necessary to use a variety of technology tools and platforms, such as RPA (Robotic process automation), low-code platforms, and process mining tools.

Thus, this is a trend towards automating the maximum number of business processes. Through automation, companies can significantly increase their profitability by reducing the influence of the human factor and making the business more stable.

Hyperautomation provides an opportunity to reduce headcount by automating many of the workflows that were previously performed by employees. Thus, automation frees up company resources, helping them focus on more complex or strategic tasks, which helps companies to be more efficient and agile.

System Integration

Hyperautomation: Start with Systems Integration

However, if you face reality, many medium and small enterprises are still far from hyperautomation. Many companies are just starting out with basic process automation. This is reflected in the increasing demand for business systems integration.

System integration is an automated process whereby “heterogenous” business systems such as ERP, CRM, databases, or accounting applications can interact with each other in real-time.

Most often, companies need to integrate CRM and ERP systems, as these are two fundamental systems with a lot of constantly changing data.

Synchronization between ERP and CRM is necessary to obtain an automatic exchange of information between all departments of the enterprise.

Systems integration significantly increases the efficiency of the enterprise, the decision-making process.

Data Flow Automation with Magic xpi

Magic xpi is an integration platform that offers a complete solution for automating the flow of data between any business system. This integration platform can integrate all your business systems on-premises, on the cloud, or in a hybrid environment.

Magic xpi Integration Platform

Magic xpi includes over 100 ready-to-use connectors to all common IT systems, as well as many certified connectors for branded ERP/CRM systems such as JDE, SAP, Dynamics AX, Oracle, SharePoint, IBM, Google, and more. This allows performing integration process s quickly and reliably.

To learn more about integration read our blog: Systems integration platform to improve business performance

Conclusion: Digital Transformation of SMEs

Companies need digital transformation to stay competitive. Start with business process automation and increase productivity by connecting CRM and ERP systems.

You can take advantage of our over 21 years of experience in integration and advanced technologies.

Contact us for an initial free consultation.

Free IT Consultation

Top 3 Popular IT Business Solutions for SMEs

During the pandemic in 2020 and 2021, business leaders began to actively explore new IT solutions to improve business processes in their companies.

Managed cloud services that mean outsourcing IT infrastructure and SaaS solutions have become especially popular over the recent period. They lead to positive change for companies of all sizes, such as:

Cloud Services
  • Overall efficiency. Improving the business processes of the company.
  • Security. Data is stored in a data center with a multi-level access control system and backup.
  • Savings on equipment. There is no need to purchase and update server hardware, as well as the minimum requirements for the devices on which users use the SaaS applications.
  • Possibility of saving on internal IT staff.
  • Mobility. Access to software from any device, as well as the lack of territorial binding.

Below are some of the most popular IT solutions that companies have used in recent years:

1. SaaS ERP Software

SaaS ERP is one of the forms of using ERP Software (Enterprise Resource Planning) when an ERP system is installed not locally on an organization’s server or a user’s computer, but in the data center of an ERP provider. End-users of the company gain access to SaaS ERP and fill it with their data via the Internet.

ERP SaaS solution does not require initial investments, as SaaS (software as a service) is a subscription service based on monthly payments.

A state-of-the-art SaaS ERP solution, such as erpWizard, allows a company to integrate all of its business modules into one software system and provides ongoing maintenance and updates to keep the system up to date.

2. eCommerce and Online Marketplaces

Now, everyone is used to shopping online. Companies have realized that to increase sales and attract more customers, they need to not only operate their own online store but also expand sales channels, through online marketplaces such as Amazon, eBay, Walmart, and the list goes on.

In today’s e-commerce software market, there are many platforms for building an online store. The most popular e-commerce platforms for building an online store are:

3. EDI Web Service and EDI Fully Managed Services

The use of EDI technology is already standard business practice. Electronic communication with trading partners via EDI is faster, cheaper, and more reliable than exchanging commercial information via paper or email. That is why EDI remains one of the most demanded IT services in the business.

Web EDI is one of the most popular solutions among small and medium-sized companies for the exchange of business documents with a trading partner in electronic form.

This EDI service does not require signing a contract, and you can start exchanging documents with your business partner within an hour.

EDI Web Services

Find out more about EDI Web Service here

The second most popular EDI service is a fully managed EDI service. This EDI translation and communication services for companies of all sizes and industries. All EDI file conversions are performed on our end, thus, you do not need to install software or hardware on your premises or hire any in-house EDI specialists.

Find out more about Fully manages EDI Service here

Integration Services

Integration of software systems is the unification of different systems and applications into a single environment for the constant exchange of data between systems.

The purpose of the integration is that the data that the user enters into one system is automatically transferred to another. For example – integration of ERP with an online store, or EDI integration with ERP.

If you are interested in systems integration, contact us for a free consultation.

Our company is a successful system integrator. Using our unique Magic xpi integration platform, we carry out integration projects of any complexity.

Contact us for a free consultation.

Free IT Consultation