Companies are relying more and more on technologies and for good reason. The power of software automation and integration can enhance a company’s overall efficiency and improve B2B and B2C relationships. One such example comes with the integration of EDI and eCommerce
Both of these technologies are becoming very popular amongst the business world, as the benefits far outweigh the costs. By combining EDI and eCommerce, all parties involved will be able to have increased access to accurate information and business processes will be even more automated.
EDI on its own is capable of improving partner relationships by enhancing the flow of B2B information, accelerating the movement of goods to customers and improving document accuracy by eliminating data entry…just to name a few advantages. We can say that EDI has enhanced the way businesses communicate with each other.
eCommerce, on another hand, has changed the way consumers shop, in turn changing the way businesses sell and advertise their products. Companies are now able to reach a larger audience, all over the world, and at all hours of the day, thus increasing sales and revenue. Not only is it great for the bottom-line, but these online stores help retailers gain better knowledge on consumer buying behaviours and boost brand awareness all the while decreasing costs (in advertising, personnel and rent).
Bringing these two technologies together has the power to enhance communication between distributors, retailers, manufacturers and customers. Information is more readily available, accurate and in real-time. Retailers can better track inventory levels in order to provide accurate product availability for customers (in stock/out of stock). When orders are placed through the eStore, they can be converted to EDI format and used for internal purposes. Purchase Orders can then be sent via EDI to suppliers or manufacturers and so on, increasing the speed of order processing.
Closer relationships, not only between Trading Partners but also between individuals and businesses, are formed with the integration of EDI and eCommerce.